Returns & Warranty Policy

30-Day Return Policy

You may return your item within 30 days of receiving your order if:

• The item is unused and in original condition
• It is returned in original packaging
• You provide proof of purchase

To start a return, please contact our support team with your order details.

Important: Before returning any item, you must provide clear photos of the product and the issue so our team can assess and approve the return.

2-Year Warranty

All products are covered by a 2-year warranty from the date of purchase.

This warranty covers:

• Manufacturing faults
• Defective parts or workmanship

It does not cover:

• General wear and tear
• Damage caused by misuse, accidents, or improper use
• Damage caused by incorrect assembly or modifications

Warranty Claims

To lodge a warranty claim:

• Contact our support team with your order number
• Provide a detailed description of the issue
• Submit clear photos showing the problem

Once reviewed, we will offer a suitable resolution, which may include:

• Replacement parts
• Product replacement
• Repair where applicable

Return Shipping

• Customers are responsible for return shipping costs unless the item is faulty or incorrect
• Approved returns must be sent back using a trackable shipping method

Refunds

Once your return is received and inspected:

• Approved refunds will be processed back to your original payment method
• Please allow 3–10 business days for the refund to appear, depending on your bank or provider